Policies
Blacksmith Parts and Accessories Company Customer Service Policies
Blacksmith Parts and Accessories Co. customer service goal is simple: We are committed to providing our customers total satisfaction. Every time!!! Guaranteed!!!
We are encouraged to use and enjoy the this site, and by your use and purchase from the any Blacksmith Parts and Accessories online site you agree to these Terms & Conditions set forth below. To further enjoy your motorcycle product or accessory please follow the guidelines below: A) We recommend that you read the entire installation instruction sheet and watch the installation video (when available) prior to starting any installation. Ordering Policy |
We will accept product orders by phone or in writing, via e-mail or fax. We will not, however, be held responsible for mistakes done due to phone miscommunication. Please verify all information listed on invoice. Copy of an invoice can be sent to a customer by fax or email. When placing your order please provide the following information: Year, Manufacturer, and Model, If an item you need can't be found on our website, please contact us directly, we may be able to make it. Motorcycle brand names are provided for reference only. Products appearing on this website are not licensed or endorsed by listed motorcycle manufacturers. Matching your color will be as best as we can. Unlike solvent-based wet paint, we cannot change the powder coating formulation in any way. It cannot be lightened, darkened or color changed by adding another powder. A receipt of an electronic origin or other form of order confirmation after your purchase does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Blacksmith Parts and Accessories Company reserves the right at any time after receipt of your order to accept or decline your order for any reason. Blacksmith Parts and Accessories Company reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item or terminate the order completely. All orders placed must be prepaid with an acceptable method of payment via Credit Card,Cashier Check or Money order. We may require additional verification or information before accepting any order. During the ordering process when you supply your email address it will be entered into a mailing list where you will receive notifications of monthly sales and specials. You may unsubscribe from this service at anytime. Blacksmith Parts and Accessories Company will use email address only for internal use and will not distribute them any outside source. Minimum Orders: All orders under $30.00 (not including shipping), will incur a $6.00 handling fee.
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Back-Order & Special Order Policy |
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